Reason 1. Best Price Guarantee
We check over 200 prices each week to ensure that we are providing you with the best value, so when you make a booking with Relaxing Journeys, you know you are paying the best possible price - guaranteed. If you happen to find a lower price on any identical tour or holiday package within 7 days of purchase, let us know and we will match the price or refund the difference!*
Reason 2. Peace of Mind
 Relaxing Journeys is a fully bonded member of the Traveller's Compensation Fund (Australia) #9535 and we satisfy all licensing requirements of the state and territory governments of Australia. Our online payment system is also fully secure using 128bit encryption. All information that is passed between your computer and this server is encrypted for your protection. Our secure payments are handled via the trusted payment gateway of eWay Pty Ltd.
Reason 3. Book with the locals!
Unlike many travel operators dealing with holidays to Australiasia, we are here in Australia & New Zealand! All the members of our team have an intimate knowledge of Australasia and can share their first hand knowledge and experience with you. We are also local and contactable when you arrive here in Australia and New Zealand and can sort out any unforseen issues you may have.
Reason 4. Personal Service & your own Travel Consultant!
When you make an enquiry on one of our tour packages, your enquiry is assigned to your own personal travel consultant. You are given their full name and their email address so you can email or phone them directly! That's right, no call centres & no shifting from one consultant to another! Read some of our customer comments.
Reason 5. We are all Aussie Specialists!
 All Relaxing Journeys agents dealing with enquiries on touring in Australia, are qualified 'Aussie Specialists'. The Aussie Specialist Programme has been designed by Tourism Australia to equip agents with the knowledge and skills needed to promote Australia effectively.
Reason 6. Prompt Service and Email Replies
There's nothing more annoying than taking the time to fill out an enquiry form, or emailing a travel company and not getting a response for days - and sometimes not at all! We make it a priority to get back to all of our clients as quickly as possible. No more than 48 hours, and normally within the hour during business hours! If we had a dollar for every email we received from surprised clients at our swift responses- we'd all be retired!
Reason 7. No Service Fees & Hidden Extras
Unlike a lot of high street agencies, we do not charge service fees. We still provide the level of service we'd expect if we were booking a tour for ourselves. As a specialist tour operator we take a personal interest in all our clients and take great pride in the loyalty our customers have shown us year after year.
Reason 8. Exclusive Online Specials & Earlybird Savings!
We have our 'Best Price Guarantee' AND we have exclusive specials and earlybird booking specials to ensure booking with Relaxing Journeys provides you with the best value, anywhere in the world! Our specials are updated regularly & LIVE on our website so you can see how much your tour is going to cost immediately!
Reason 9. Unique Tours, Holiday Packages & Destinations
We are continually expanding our range of holidays to offer our clients a wider of choice of travel experiences. We also specialise in New Zealand Tours and can put together a travel package that encompasses the best of both countries (some of us are 6th generation Kiwis!)
Reason 10. Our Client Testimonials Speak For Themselves
Our past clients unsolicited testimonials speak volumes about our service. Read them here.
* Relaxing Journeys are committed to providing the highest quality of service combined with the lowest possible price for you, our valued customer. If you think that you have found the same product cheaper elsewhere, email us and let us know. Please make sure that the product that you are comparing is identical in all respects. If there is any variation then we cannot match the price. |
